Privacy policy

Privacy policy

This privacy policy applies to all website visits, transactions and agreements of BTB Group B.V. (hereinafter referred to as: BTB Group). We respect your privacy and ensure that all personal information you provide to us is treated confidentially. This privacy policy lays down how we do this, which personal data we collect and for what purposes we use this data. If you want to know more or have any questions about our privacy policy, please get in touch with us at

Personal information

To access certain parts of this website, the user may be asked to provide personal and/or company details, such as name and address. Such data will be treated confidentially by BTB Group at all times and will only be processed for the benefit of the relationship with BTB Group. BTB Group will not provide user data to third parties unless this is necessary for the delivery of the services and/or products ordered by the users. In such cases, these third parties are not entitled to use the data for any purpose other than in connection with the delivery of the services and/or products ordered by the users.

Although not every user may be aware of it, your presence on the internet means that information is continuously exchanged between your computer and other computer systems, such as IP number, type of operating system, type of web browser, etc. This information is available to administrators of the computer systems and websites and can be used to improve the quality and accessibility of the relevant website. Insofar as our administrator uses such data, this data will only be used for the purpose of improving our website and the information will be deleted after use.

Your data

We store your data in the following situation:

  • If you contact us
    For example: by e-mail or using our contact form on the website.
    Retention period: Up to 6 months after the last contact moment *

*We retain your data for a "legitimate interest" (you contact us and we want to help you as well as possible) and due to contractual agreements. We never retain your data longer than is necessary or than required by law.

We never do this with your data

Under no circumstances do we sell your data to third parties. Information that you leave with us or send us is therefore secure.

Securing your data

The information we retain about you is stored as securely as possible. This way, we ensure that the server and the CMS where our website runs is provided with the latest security patches. Moreover, not everyone at BTB Group has access to your data.

View, amend or delete data

You have the right to view, have amended or deleted all personal data that we hold about you. Please get in touch with us at

Google analytics

The BTB Group website uses Google Analytics, a web analysis service provided by Google Inc. (Google). Google Analytics uses cookies to help BTB Group analyse how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the website, to compile reports on website activity for website operators and to offer other services related to website activity and internet usage.

Google may provide this information to third parties if Google is legally obliged to do so, or if these third parties process the information on behalf of Google. Google will not combine your IP address with other data available to Google. You can refuse the use of cookies as indicated above. By using this website, you consent to the processing of data by Google in the manner and for the purposes described above.


To ensure that our website works properly, we and third parties (e.g. Google, as mentioned above) use cookies. Cookies are small text files that are automatically placed on a visitor's computer by a visited webpage. For example, visitor preferences can be recorded in these cookies, so that the web page can be automatically adapted to these preferences on a subsequent visit. (Temporary) cookies can also be used to improve the operation of a web page. Insofar as BTB Group uses such cookies, they are intended to make our website work more efficiently and not to collect data about individual internet usage.

Link to other websites

The BTB Group website contains links to other websites outside the domain. These links are provided for information purposes and for users of our website only. BTB Group is neither responsible nor liable for the content of the other websites, nor for the privacy protection on those sites.